Reviews

At Accu-Rite Services Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.

See What Our Customers Have to Say -
63 Reviews

Tom Williams
05/19/2024
A very nice company to deal with. My downstairs HVAC unit went out and they came out when promised. They did an assessment and replaced the unit. Their people were polite, their costs were in line, and they cleaned up their mess. I would recommend.
Charles Nierman
11/12/2023
Located in Denver
My Transformer went out and left us with NO heat! My Son-in-law (EJ) is a Install Technician for this amazing company and was able to diagnose the problem. He then relayed the information to Mike, who knew exactly what the problem was right away. This systems about 24 years old and isn't quite up to date so most parts, etc are hard to find! The next evening, not only did he fix the problem but also went above and beyond and installed a "inline" fuse to prevent a potential disaster because he recognized the prior Transformer did not have one! So Thank You EJ & Mike for being honest, knowledgeable and dependable! HIGHLY RECOMMEND!
Ryan Greve
11/10/2023
I hate that my first interaction with this great company was an emergency and I was a little edgy. Came home from being out of town and both of my systems were out. They sent over Andy at the end of his shift and found out it was a bad blower motor, thank god it was under warranty still. There was some miscommunication on time frame about being able to get the part in but that happens. But it all got settled and they are getting this part installed today 25 July 2023 right before the heat wave hits hard. Great company, the ladies in the front are great and I couldn’t be more satisfied with the customer service. Once the part is installed ill give an update. Thank you Accu-Rite and your location right next to my house makes your company an easy local choice. 🔥 November 10th 2023 update: These guys are great. Techs are personable and their front desk ladies are fantastic. These are the people you think of when it comes to supporting local businesses. As long as I own this house they will always do my services. Customer for life at this point.
Joe Bandieramonte
11/21/2022
Located in Huntersville
We have used AccuRite Services for repairs and seasonal maintenance for a number of years and have always experienced courteous and professional service from the office staff to the field technicians that come out to the house. When our older gaspack failed recently, it was a foregone conclusion that Accurite would do the replacement. In this case we were expecting extremely cold weather, and owner Mike Lane located a replacement in no time and came out with his techs on a cold Saturday morning to do the install. I highly recommend AccuRite Services for heating and a/c service.
Jacqueline Mahoney
07/19/2022
The capacitor on our condenser went on us on a 90 degree Friday night. Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help. I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night. I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind. I recommend Accu-Rite to anyone who is in need of air conditioning service!
Rich Goldberg
04/07/2022
Professional, courteous service. Wears booties and mask for safety
David Brannon
07/16/2021
Professional, prompt, honest and great pricing! They will always have my business.
Mary Elaine Knight
06/26/2021
Located in Sherrills Ford
AccuRite has now serviced two of our homes. Their personnel and business model is exemplary on every level. We couldn't more highly recommend a business!
Service: HVAC system, routine maintenance and repair
Jeff And Maria
06/21/2021
THESE GUYS ARE TOP NOTCH!!!! I have dealt with 4 different heat pump contractors and 4 brands of systems over 30 years, and these guys were by far, the best, most professional, most responsive, and highly qualified contractor I've ever used. Long story: my heat pump failed in summertime. Even with a fully booked schedule they came out the next day. They diagnosed it as failed, and had a quote for a new system to me that night. I called and spoke with their engineer / estimator, and asked for more options, which they provided (again same day). Three days later, I find out that they misquoted my system and underbid the job- I needed a larger unit than the one quoted. I told them to re-bid, but they stated "we offered you a price and we will stick by our quote." They called the factory to expedite my order, and their guys came out on a Saturday to replace the system. They worked a 13 hour day in order to finish up same day. I can't say enough about how professional, responsive, and good to deal with these guys are. I will highly recommend Accu-Rite to anybody in need of heat pump work.
Mark Barsoum
03/17/2021
Honest and outstanding customer service, knowledge, efficiency, and pricing. B.J. in the office cheerfully and generously called me several times to give me additional information, quotes, and timelines. Michael, communicating through B.J., offered different options and accurate technical information. They put me on their schedule really quickly. The technicians, Jerry and Steve, were punctual and absolutely professional. They worked hard and efficiently and knew what they were doing. They replaced the evaporator coil in my attic and charged the outside AC unit with refrigerant. Work was as non-disruptive as possible and done cleanly and quickly. Price was really fair -- better than other quotes I got. And my AC is working well now. Best of all, no slick salesperson talk or attempts to upsell me all kinds of other services or parts. This company is the best I've dealt with. It's really great to deal with honest, customer-oriented, and all-around excellent folks like this. Can't say enough good things about them. I'll definitely be calling Accu-Rite again.
Ed Graham
01/29/2021
If you are looking for an HVAC company that cares about the customer, has very knowledgeable technicians, support staff that communicates wonderfully and has very fare pricing then Accu-Rite Services Is the company you want. I am very satisfied with the two systems (Upstairs & Down) that they installed and very impressed with the amount of time that they are willing to spend fine tuning (Hybrid Dual Fuel System). At the end of the day they will make you a happy customer. Thanks to Mike, Justin and the rest of the staff at Accu-Rite.
Alan Cooke
12/21/2020
They are the best HVAC company i have done business with.
Robert Oren Eades
12/09/2020
We've used these folks for several years in a variety of settings and have never been anything other than entirely pleased with their work and their customer service.
Ryan D
09/09/2020
Sandra Williams
08/13/2020
Located in Mooresville
Accu-Rite was recommended to me by a friend and I am so glad they did...Office staff and techs were super to deal with and answered all my questions. Their tech, Justin came out inspected unit and determined I needed a blower motor. While we waited for its delivery they provided me with a window unit. I was extremely happy with their service and would definitely recommend you give them a call!!!
Service: Service
Carney Insurance
08/13/2020
Laura Baker
06/27/2020
We've been using Accu-Rite for our home and business for years. They are truly the best in area. Great customer service and technicians. Shout out to them today for providing some temporary AC while we wait a few days for our new system... we are so grateful!
James Loyd
05/18/2020
Excellent customer service and amazing values, they allowed me to buy an air filter off of them to see if it solved my AC issue before they even sent a tech out. Amazing value and amazing people. I know who I will be calling for service in the future if I require it.
Stephen M. Kowal
04/09/2020
I have had Accu-Rite install two Infinity systems in the past two years. These are amazing units and when installed by Accu-Rite even better. They showed up on time, pay close attention to our home and ensured we were 100% happy prior to leaving.
Spence Lann Wright
03/17/2020
Great and dedicated people!
Keith Simmons
10/04/2019
Called them at 8am. Jerry Bowman left at 9:15am after fixing unit. Friendly and courtesy service given. Super great service and quick response. Found my future repair service if needed again. HIGHLY RECOMMEND!!!!
Jason Fisher
09/19/2019
Mike come and engineered a Brand new system from the ground up in my house and I am absolutely impressed. From the people who I spoke to in the office to Mike the crew of guys that came out to our house. They were all very honest, helpful, kind, and professional. I had several quotes from other HVAC companies and found that I was able to do alot of upgrades for the price that other companies were charging for base line equipment. Mike gave me several different quotes from base line equipment to top of the line Carrier brand.This is a testament that there are still honest companies out there and I recommend Accu-Rite 100% hands down for any HVAC work.
Melissa Green
07/23/2019
Awesome experience with this company. My technician Justin was friendly & very professional! He had my a/c back on very quickly. Very fair pricing & if I ever need a/c service again I will definitely call them back!!
Peter Collins
07/15/2019
Grandaughter told me to call on sunday when the air went out. Within 1 hr. Steve shows up. 21 years expierence,,straight to the point, orders the part and monday at 2pm air conditioning back up....still in shock on bill below what the estimate was....these are the people to call , Thanks steve and to your employer, bless you all.....The Collins Family
Nemat Madjlessi
07/13/2019
I have been using Accu-Rite for at least last 5 years and have never been disappointed. I use them for annual maintenance and repairs as necessary and they just replaced complete AC unit (07/12/2019). Every experience was a good one so far. Their concern for the customer is apparent. I won't even consider using a different ventilation company.
See All Reviews