Reviews

I have no affiliation with this company and it’s my first engagement with them for service at our home. We absolutely recommend Accu-Rite services. I called for A/C unit not working and they sent Matt (tech) out the same day - within about an impressive hour! Carmen (customer support) provided exceptional customer service via the phone from the start with an engaging personality and I feel genuinely cared about supporting us. Matt was friendly, thorough, and efficient in getting to the problem and recommending a solution. He was able to fix it on the spot and spent time walking through longer-term maintenance and care which I appreciated. I will definitely use them again and recommend them for others to try. Great service!

If I could rate the whole experience higher than five I would. The company sends a photo of the tech who is coming to your home along with time frames that he will be under. That is something that should be mandatory, when a tech or delivery person is coming to meet you, especially coming to your home. Oh, and our tech was awesome too? Pricing is reasonable, communication coming from the company is great concerning back orderedparts or when the tech is on his way. Best yet!!!!!

Our tech Gabe came today after I called on Saturday for a fan noise. He thoroughly checked our system and assured us that it was working fine now.If I could give Gabe a 10+ rating, I would!

Mike and Paula are second to none. Great work and good people.

We have used them on and off since 2018. Unbelievable service. Honest , straight forward informative. All the different technicians are a joy to talk with and willing to explain and show what they find. Gold star from us.

Andy was amazing and straight to the point, showed me the defective part and replaced it immediately, our air is working againGreat job as usual l am recommending them to everyone. Thank you so much

AJ was great, got my air fixed in no time at all. Highly recommended. Great service. Thank you so much

A very nice company to deal with. My downstairs HVAC unit went out and they came out when promised. They did an assessment and replaced the unit. Their people were polite, their costs were in line, and they cleaned up their mess. I would recommend.

My Transformer went out and left us with NO heat! My Son-in-law (EJ) is a Install Technician for this amazing company and was able to diagnose the problem. He then relayed the information to Mike, who knew exactly what the problem was right away. This systems about 24 years old and isn't quite up to date so most parts, etc are hard to find! The next evening, not only did he fix the problem but also went above and beyond and installed a "inline" fuse to prevent a potential disaster because he recognized the prior Transformer did not have one! So Thank You EJ & Mike for being honest, knowledgeable and dependable! HIGHLY RECOMMEND!

I hate that my first interaction with this great company was an emergency and I was a little edgy. Came home from being out of town and both of my systems were out. They sent over Andy at the end of his shift and found out it was a bad blower motor, thank god it was under warranty still. There was some miscommunication on time frame about being able to get the part in but that happens. But it all got settled and they are getting this part installed today 25 July 2023 right before the heat wave hits hard. Great company, the ladies in the front are great and I couldn’t be more satisfied with the customer service. Once the part is installed ill give an update. Thank you Accu-Rite and your location right next to my house makes your company an easy local choice. 🔥 November 10th 2023 update: These guys are great. Techs are personable and their front desk ladies are fantastic. These are the people you think of when it comes to supporting local businesses. As long as I own this house they will always do my services. Customer for life at this point.

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We have used AccuRite Services for repairs and seasonal maintenance for a number of years and have always experienced courteous and professional service from the office staff to the field technicians that come out to the house. When our older gaspack failed recently, it was a foregone conclusion that Accurite would do the replacement. In this case we were expecting extremely cold weather, and owner Mike Lane located a replacement in no time and came out with his techs on a cold Saturday morning to do the install. I highly recommend AccuRite Services for heating and a/c service.

The capacitor on our condenser went on us on a 90 degree Friday night. Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help. I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night. I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind. I recommend Accu-Rite to anyone who is in need of air conditioning service!

Professional, courteous service. Wears booties and mask for safety

Professional, prompt, honest and great pricing! They will always have my business.

AccuRite has now serviced two of our homes. Their personnel and business model is exemplary on every level. We couldn't more highly recommend a business!

THESE GUYS ARE TOP NOTCH!!!! I have dealt with 4 different heat pump contractors and 4 brands of systems over 30 years, and these guys were by far, the best, most professional, most responsive, and highly qualified contractor I've ever used. Long story: my heat pump failed in summertime. Even with a fully booked schedule they came out the next day. They diagnosed it as failed, and had a quote for a new system to me that night. I called and spoke with their engineer / estimator, and asked for more options, which they provided (again same day). Three days later, I find out that they misquoted my system and underbid the job- I needed a larger unit than the one quoted. I told them to re-bid, but they stated "we offered you a price and we will stick by our quote." They called the factory to expedite my order, and their guys came out on a Saturday to replace the system. They worked a 13 hour day in order to finish up same day. I can't say enough about how professional, responsive, and good to deal with these guys are. I will highly recommend Accu-Rite to anybody in need of heat pump work.

Honest and outstanding customer service, knowledge, efficiency, and pricing. B.J. in the office cheerfully and generously called me several times to give me additional information, quotes, and timelines. Michael, communicating through B.J., offered different options and accurate technical information. They put me on their schedule really quickly. The technicians, Jerry and Steve, were punctual and absolutely professional. They worked hard and efficiently and knew what they were doing. They replaced the evaporator coil in my attic and charged the outside AC unit with refrigerant. Work was as non-disruptive as possible and done cleanly and quickly. Price was really fair -- better than other quotes I got. And my AC is working well now. Best of all, no slick salesperson talk or attempts to upsell me all kinds of other services or parts. This company is the best I've dealt with. It's really great to deal with honest, customer-oriented, and all-around excellent folks like this. Can't say enough good things about them. I'll definitely be calling Accu-Rite again.

If you are looking for an HVAC company that cares about the customer, has very knowledgeable technicians, support staff that communicates wonderfully and has very fare pricing then Accu-Rite Services Is the company you want. I am very satisfied with the two systems (Upstairs & Down) that they installed and very impressed with the amount of time that they are willing to spend fine tuning (Hybrid Dual Fuel System). At the end of the day they will make you a happy customer. Thanks to Mike, Justin and the rest of the staff at Accu-Rite.

They are the best HVAC company i have done business with.

We've used these folks for several years in a variety of settings and have never been anything other than entirely pleased with their work and their customer service.