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See What Our Customers Have to Say - 65 Reviews
Located in Huntersville
Located in Huntersville
We have used AccuRite Services for repairs and seasonal maintenance for a number of years and have always experienced courteous and professional service from the office staff to the field technicians that come out to the house. When our older gaspack failed recently, it was a foregone conclusion that Accurite would do the replacement. In this case we were expecting extremely cold weather, and owner Mike Lane located a replacement in no time and came out with his techs on a cold Saturday morning to do the install. I highly recommend AccuRite Services for heating and a/c service.
The capacitor on our condenser went on us on a 90 degree Friday night. Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help. I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night. I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind. I recommend Accu-Rite to anyone who is in need of air conditioning service!
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Jeff And Maria
THESE GUYS ARE TOP NOTCH!!!! I have dealt with 4 different heat pump contractors and 4 brands of systems over 30 years, and these guys were by far, the best, most professional, most responsive, and highly qualified contractor I've ever used. Long story: my heat pump failed in summertime. Even with a fully booked schedule they came out the next day. They diagnosed it as failed, and had a quote for a new system to me that night. I called and spoke with their engineer / estimator, and asked for more options, which they provided (again same day). Three days later, I find out that they misquoted my system and underbid the job- I needed a larger unit than the one quoted. I told them to re-bid, but they stated "we offered you a price and we will stick by our quote." They called the factory to expedite my order, and their guys came out on a Saturday to replace the system. They worked a 13 hour day in order to finish up same day. I can't say enough about how professional, responsive, and good to deal with these guys are. I will highly recommend Accu-Rite to anybody in need of heat pump work.
Honest and outstanding customer service, knowledge, efficiency, and pricing. B.J. in the office cheerfully and generously called me several times to give me additional information, quotes, and timelines. Michael, communicating through B.J., offered different options and accurate technical information. They put me on their schedule really quickly. The technicians, Jerry and Steve, were punctual and absolutely professional. They worked hard and efficiently and knew what they were doing. They replaced the evaporator coil in my attic and charged the outside AC unit with refrigerant. Work was as non-disruptive as possible and done cleanly and quickly. Price was really fair -- better than other quotes I got. And my AC is working well now. Best of all, no slick salesperson talk or attempts to upsell me all kinds of other services or parts. This company is the best I've dealt with. It's really great to deal with honest, customer-oriented, and all-around excellent folks like this. Can't say enough good things about them. I'll definitely be calling Accu-Rite again.
If you are looking for an HVAC company that cares about the customer, has very knowledgeable technicians, support staff that communicates wonderfully and has very fare pricing then Accu-Rite Services Is the company you want. I am very satisfied with the two systems (Upstairs & Down) that they installed and very impressed with the amount of time that they are willing to spend fine tuning (Hybrid Dual Fuel System). At the end of the day they will make you a happy customer. Thanks to Mike, Justin and the rest of the staff at Accu-Rite.
Bobby Harrison Cothran Jr
These are amazing people will def use them for now on for all our heating and cooling. Needs on a Sunday morning called and within 2 hrs he was there to fix our unit very appreciated, Paula and mike I have known for a long time and will def recommend to everyone I know if they are having issues ,
Located in Mooresville
Located in Mooresville
Accu-Rite was recommended to me by a friend and I am so glad they did...Office staff and techs were super to deal with and answered all my questions. Their tech, Justin came out inspected unit and determined I needed a blower motor. While we waited for its delivery they provided me with a window unit. I was extremely happy with their service and would definitely recommend you give them a call!!!
Mike come and engineered a Brand new system from the ground up in my house and I am absolutely impressed. From the people who I spoke to in the office to Mike the crew of guys that came out to our house. They were all very honest, helpful, kind, and professional. I had several quotes from other HVAC companies and found that I was able to do alot of upgrades for the price that other companies were charging for base line equipment. Mike gave me several different quotes from base line equipment to top of the line Carrier brand.This is a testament that there are still honest companies out there and I recommend Accu-Rite 100% hands down for any HVAC work.
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